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Saturday, October 23, 2021

Kotter's 8-Step Change Model

 I'm finishing a course on Organizational Behavior this week and I've loved it. My favorite takeaway is the change model created by John Kotter, a professor at Harvard Business School and world-renowned change expert. It's simple, yet powerful.

  1. Establish a sense of urgency by creating a compelling reason for why change is needed.
  2. Form a coalition with enough power to lead the change.
  3. Create a new vision to direct the change and strategies for achieving the vision.
  4. Communicate the vision throughout the organization.
  5. Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
  6. Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
  7. Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
  8. Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.

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